Thursday, June 18, 2015

How to Avoid Being a Helicopter Professor

June 8th, 2015



Professor helping student

For years there has been talk about shifting a professor’s role from the “sage on the stage” to the “guide on the side.” But as some teachers leave the center stage, they may not move to the side as guides. Instead, they may find themselves hovering above students as helicopter parents hover over their children. While a complete lack of guidance is not a good idea, excessive guiding could turn constructivist scaffolds into new forms of crutches.
Here are a few suggestions for providing students with the proper balance of challenge and support.
Allow chaos. Students should learn to tolerate some uncertainty and vagueness in the learning process. “Figuring it out” is part of the learning. While you don’t want to be deliberately confusing, you also do not have to oversimplify some necessary complexity in order for students to learn. Some vagueness can encourage creativity. In our university, some of our professors, such as psychology professor Jennifer Shewmaker, have even started to experiment with what we call “free-range assignments.” With this approach, students are not prescribed a detailed set of assignments. Instead, they get to define what kind of assignments they will hand in, as long as the assignments illustrate their mastery of the learning outcomes.
Embrace desirable difficulty. Desirable difficulty is something that cognitive scientists believe is helpful for learning (Brown et al., 2014). Do not step in too quickly to help the moment a student appears to stumble or starts to complain that something is too hard or they “don’t get it.” Reflect first whether the task is indeed prohibitively difficult, in which case you would need to add some prerequisite training. If the task is appropriately difficult, communicate that to students and expect them to persist in seeking answers.
Increase accountability. There are things students have to learn to do. For instance, if technology is used heavily in class, students should learn to perform some tasks, such as clearing the cache of their browsers. If I argue that students should increase their digital literacy of the type of tools they will likely use in the workplace, most professors would agree. However, some professors may direct students to support professionals at the slightest suggestion of a problem. Eventually these students learn to go to others for answers rather than try to solve problems on their own. The bottom line is: help students, but don’t teach helplessness.
Reduce redundancy. Students sometimes treat the course syllabus like those terms of service agreements that are so pervasive on websites and apps. They accept it without actually reading it. Admonitions that “It’s all in the syllabus” do not help. However, just because students choose not to read the class syllabus does not mean you have to repeat an instruction 20 times in a course. You can post certain instructions (how to participate in discussions, for instance) once, quiz them if needed, and be done with it. Do not repeat the instructions every time there is a class discussion.
Remove crutches. Professors should help students learn the process of finishing a product without having to rely on constant feedback and guidance. One of our professors, Suanna Davis, recently shared with me a brilliant approach for gradually empowering students to do independent work. Davis has six major assignments in her class. Each assignment involves, say, four steps. For assignment one, she asks students to submit their work for each of the four steps so that she can provide detailed feedback to make sure they understand the process. For subsequent assignments, she gradually removes requirements for some of the steps. For the last assignment, she asks students to submit only the final paper, which she grades with a rubric. As she reduces and removes process-related requirements, the steps for the assignments are still included in the schedule until the final project, even though they are not required to turn anything in. By doing so, she teaches students the enabling tasks for completing their assignments, while empowering them to work increasingly independently.
Mix pull and push. There is certain information you want to push to students, but it is also reasonable to expect them to pull other information. You do not have to send students the syllabus again and again when they request it, especially if it creates a distraction for students who have already obtained what you want them to have. Instead, include a syllabus or orientation module online and ask students to download or view such instructions themselves when they need it.
I understand that educators walk a tightrope between supporting students and challenging them to be more self-directed learners. Yet it is not impossible to eventually find a good balance. Like building skyscrapers, you start by having scaffolds, but eventually, you want to remove the scaffolds and let students stand on their own.
References:
Brown, P. C., Roediger III, H. L., and McDaniel, M. A. (2014). Make It Stick: The Science of Successful Learning. Cambridge, Massachusetts: The Belknap Press.
Deresiewicz, P. W. (2014). Excellent Sheep: The Miseducation of the American Elite and the Way to a Meaningful Life. New York: Free Press.
Berlin Fang is the director of Instructional Design at the Adams Center for Teaching and Learning at Abilene Christian University.

Flexible Faculty Development Opportunities

June 1st, 2015



faculty development

One of the most persistent challenges for instructional designers is finding a convenient time to schedule faculty development training sessions. If scheduled during the summer, the workshop is subject to poor attendance because faculty are preparing for the fall. If it is scheduled in the fall, teaching responsibilities and committee work can impede professional development attendance. The same holds true for the spring semester.
Below are examples of some of the ways I have gotten around these barriers by providing flexible faculty development opportunities.
  1. Offer fully online professional development. Although not completely self-paced, because there are scheduled due dates for assignments, online training offers faculty opportunities to take part in professional development activities during times that are most advantageous for their schedules.
  2. Create a professional development road show. This model caters to specific departmental needs. Last year, I suggested that my division, which oversees professional development, do a road show, where we conduct faculty training sessions during departmental meetings. This enables more faculty to receive training, because we come to them and attendance is required at departmental meetings. During these sessions, instructional developers worked with faculty to determine the needs of the department. Then, faculty can decide what specific, individual needs they want addressed. These initial sessions are followed by technology demonstrations or hands-on sessions, giving instructors opportunities to get familiar with various software applications.
  3. Use a screen-sharing program. I began having one-on-one sessions in my office with an adjunct instructor, assisting in the development of a fully online course. During the development stage, the instructor moved to South Carolina. This did not pose a problem, as we were able to continue our sessions via Skype. Sometime later, I worked in this manner with another instructor who was on sabbatical. Neither of these instructors had to take time out of their busy lives to come in to work with me. In each instance, instructors were able to have their fully online courses developed in a timely manner to be delivered to students.
  4. Take advantage of free time: walk-in appointments. If a student cancels a scheduled office hour at the last minute or other appointments are canceled, use that time for a walk-in appointment at your faculty teaching and learning center. Faculty development specialists can stand ready for these types of appointments by having a training needs datasheet on each faculty member. For example, last year I asked faculty to complete a training needs survey related to the school’s learning management system. While meeting with a professor, I was able to take out the results of the instructor’s survey responses and use our time together to provide training on areas where assistance was indicated. In some cases, an instructor has a different need apart from the surveyed information, which can be met during a walk-in appointment, giving the instructor an opportunity to self-direct the session, which aligns with the principles of andragogy.
  5. Have blended offerings. The online portion of a professional development offering provides the flexible schedule that faculty need, while the live portion of the training session provides the immediate assistance needed when working with new technologies. I conducted a professional development seminar on the use of iTunes U and the iPad in the classroom. It was developed so that the bulk of the course was delivered online and the more challenging portion of the course was conducted during a live session. Faculty were invited to attend the live session that served as an introduction to the iBooks Author application.
    Given that faculty are at various skill levels when it comes to technology, having a live session is useful particularly for those who might have some challenges learning a new technology, tool, or application. A live session helps keep some frustrations at bay.
  6. A quick Jing video. Screen capture programs, such as Jing, allow one to record actions done on a computer screen. An instructor was unable to view an online tutorial because her browser’s screen needed to be resized. I was able to use Jing, which is free, to create a quick step-by-step tutorial on how to do that, and I sent the instructor the URL to view.
  7. House calls. Many years ago, doctors made house calls to their patients. I often joke with faculty about my being a doctor who makes house calls—going to their offices when they need help with their ailing educational technology.
  8. Scheduled one-on-one times. Although there are times when and places where group training is the best training approach, one-on-one sessions are great for meeting an individual instructor’s needs.
There are no easy answers to faculty development. However, there are options that consider the needs of these adult learners.
Sabrina Johnson-Taylor is an instructional designer at Regis College.